Dealing with unacceptable behavior by group members

Discussion questions on the topic of dealing with problem group or committee members [ more on conflict resolution ]

  1. Have you worked in groups which had one or more problem people?
  2. Has your own behavior ever made you an unwelcome group member?
  3. What special problems do "unwelcome members" pose for the rest of the group?
  4. What workable strategies can be used to deal with particular problem types? [ Examples: Busy | Wily | Smugly | Clock | Absently | Quietly | Slacky | Jokey | Whiney | Wordy | Bossy | Tardily | Edgy | Pokey ]
  5. How does one light a fire under goof-offs?
  6. How do you clamp down on horseplay and banter in a group without damaging morale?
  7. How can a group with one or more problem members get productivity and results without incurring resentment or damaging relationships?
  8. How can a group plagued by problem members keep creativity and innovation alive and flourishing?
  9. How does one open dialog with a difficult group member?
  10. How do you discuss someone's problem behavior while minimizing defensive reactions on their part?

What do students look for in their group members?

A study by M.L. Connerley and F.A. Mael, which was published in the October 2001 issue of Journal of Management Education, said that the following attributes matter to prospective team members

Do you have a willing group?

What traits make for a good group? What positive things need reinforcing? [ read more ]

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