Case studies are effective educational tools. In cross-cultural situations they develop critical thinking skills.
Want to know how to process a case study? Follow these seven steps to reflect on and profitably discuss case studies.
How to use a case study: 7 steps to making a case study into a learning tool
- Read the entire case study narrative.
- Know the cast of characters
- Who is involved?
- What are their historical relationships?
- What constituencies do they represent?
- Understand the flow of events
- How did the problem arise?
- Is there a deadline for a decision?
- Determine from whose perspective the events are described.
- Formulate a clear statement of the problem.
- What values or interests are being challenged?
- What is the central question?
- Identify the issues at stake.
- List the factors that are relevant to the problem.
- Which ingredients have compounded the problem or have even created it?
- In which area is there negotiating room?
- Can any negative concerns be reframed positively?
- Clarify facts as well as feelings.
- In your initial reading, some of the case's facts, elements or issues may not have seemed very important. As you reflect on the case, are there items which have grown in importance in your mind?
- What items need clarification? In order to process the case study, will you have to make some assumptions about some key unstated facts?
- What feelings do you and others have after reading the case study?
- Consider the case study from different angles. A jewel's facets show up best as it is turned to let light hit those facets at different angles. Approach the case study in the same way. Look at it from several different angles. That is, consider it from the points of view of each person involved.
- Dig around for resources.
- What assets are available to resolve the problem?
- Can partnering and networking be used?
- Make some assertions:
- What ought to be going on?
- What needs to happen to set that in motion?
- To implement the most viable solution, what must be done and by whom?
|This web site has several case studies you can use. [ case study list ]|
PowerPoint on using case studies
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